Effective Date: 15-08-2024
Welcome to FAHMAS IMPORTS & EXPORTS LTD (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fahmas.co (the “Site”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
We may collect and process the following types of information:
Personal Identification Information: This includes your name, email address, phone number, and other details you provide to us when you contact us or fill out forms on our Site.
Technical Data: This includes information about your device, IP address, browser type, operating system, and usage data, which is collected through cookies and similar technologies.
Usage Data: Information about how you use our Site, including the pages you visit, the time and date of your visit, and other diagnostic data.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Improve Our Services: To process transactions, respond to your inquiries, and enhance the functionality of our Site.
To Communicate With You: To send you updates, newsletters, marketing materials, or other information related to our services, provided you have opted in to receive such communications.
To Analyze and Understand Usage: To analyze user behavior and improve our Site’s content and performance.
To Comply With Legal Obligations: To fulfill legal obligations, respond to legal requests, and enforce our terms and policies.
3. How We Share Your Information
We may share your information in the following situations:
With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, hosting providers, and analytics services. These providers are contractually obligated to protect your information and use it only for the services they provide.
For Legal Reasons: We may disclose your information to comply with legal requirements, enforce our policies, or protect our rights, privacy, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your use of our Site. Cookies are small files placed on your device that help us remember your preferences and analyze usage patterns. You can control cookies through your browser settings, but disabling them may affect the functionality of our Site.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
Access and Correct Your Information: You can request access to the personal information we hold about you and request corrections if needed.
Withdraw Consent: If you have provided consent for certain uses of your information, you can withdraw that consent at any time.
Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send you.
7. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies before providing any information.
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the new Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
FAHMAS IMPORTS & EXPORTS LTD
P.O. Box 82816 80100, Kenya, Mombasa
info@fahmas.co
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